Terms & Conditions for 9apps

By accessing the 9apps platform — whether through a web browser, mobile application, or any other means — you acknowledge that you have read these Terms & Conditions in full and agree to be legally bound by them. These Terms apply to all visitors, registered users, and any other persons who access or use the 9apps platform in any capacity.

If you do not agree with any part of these Terms, you must immediately cease using the 9apps platform and, if applicable, close your account. Continued use of the platform following any update or amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 9apps.

To register and maintain an account on 9apps, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with Philippine gaming regulations applicable to casino-style gambling activities.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of, or accessing the platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or agent of 9apps, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the 9apps platform or any affiliated platform.
• You must not be registered on any self-exclusion list maintained by PAGCOR or any other recognized gaming regulatory authority.

By registering an account, you represent and warrant that you meet all eligibility requirements set out above. 9apps reserves the right to conduct verification checks at any time to confirm ongoing eligibility.

To access the full range of 9apps services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile number. You agree to promptly update your account information if any details change.

Each individual is permitted to hold only one (1) registered account on 9apps. The creation of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. 9apps reserves the right to close all duplicate accounts and to void any balances, bonuses, or winnings associated with them.

• You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password.
• You must not share your account credentials with any third party or allow any other person to access or use your account.
• You must notify 9apps immediately if you suspect any unauthorized access to or use of your account.
• 9apps will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

As part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance obligations, 9apps may require you to submit identity verification documents — such as a government-issued ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), proof of address, and proof of payment method — before processing withdrawals or at any other time deemed necessary by 9apps.

All financial transactions on 9apps are conducted in Philippine Peso (PHP / ₱). 9apps supports a range of Philippine payment methods including GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and PESONet. The availability of specific payment methods may vary and is subject to change without prior notice.

Withdrawal requests are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal can be processed.
• Withdrawals will only be processed to a payment method registered in your own name. Third-party withdrawals are not permitted.
• Minimum withdrawal amounts apply and are displayed within the cashier section of your account.
• 9apps reserves the right to conduct additional verification checks before processing any withdrawal request.
• Withdrawal processing times vary by payment method. GCash and PayMaya withdrawals are typically processed within 24 hours; bank transfers may take 1–3 business days.
• 9apps reserves the right to withhold withdrawal processing pending the outcome of any investigation into suspected fraud, bonus abuse, or breach of these Terms.

All deposits made to 9apps must originate from payment accounts held in your own name. 9apps does not accept deposits from third parties. Any deposit identified as originating from a third-party source may be returned and the associated account suspended pending investigation.

9apps may offer bonuses, free credits, cashback, reload promotions, and other incentives to eligible players from time to time. All promotional offers are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, time limits, and maximum withdrawal caps.

• Bonuses are intended for personal entertainment use only and may not be transferred, sold, or exchanged.
• 9apps reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Only one bonus may be active at a time unless explicitly stated otherwise in the promotion terms.
• 9apps reserves the right to void bonuses and associated winnings if it determines that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, placing low-risk bets to satisfy wagering requirements, or colluding with other players.
• Bonuses are available to players aged 21 and above only.

All games available on the 9apps platform are operated using certified Random Number Generator (RNG) technology, ensuring that game outcomes are entirely random and cannot be predicted or manipulated. Game results are final once confirmed by the system. In the event of a discrepancy between the result displayed on your device and the result recorded on the 9apps server, the server record shall prevail.

Each game available on 9apps is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of any game before placing real-money wagers. 9apps accepts no liability for losses incurred as a result of a player's failure to understand the applicable game rules.

• Bets placed in error cannot be cancelled or reversed once confirmed by the system.
• 9apps reserves the right to void any bet or game round where a technical malfunction has affected the integrity of the outcome.
• In the event of a game malfunction, 9apps will endeavor to resolve the issue promptly and fairly. Affected players will be notified through the platform or via registered email.
• Live dealer game results are determined by the physical outcome of the game as recorded by the live studio feed. Any dispute regarding a live game result must be raised within 24 hours of the game round in question.

The following conduct is strictly prohibited on the 9apps platform. Engaging in any of the following may result in immediate account suspension, permanent termination, forfeiture of all balances and winnings, and referral to the appropriate Philippine law enforcement or regulatory authorities:

• Using automated software, bots, scripts, or any other artificial means to interact with the platform or gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes, particularly in poker, bingo, or any other multiplayer game format.
• Exploiting software bugs, glitches, or vulnerabilities in the platform or any game. Any such vulnerability must be reported to 9apps immediately.
• Engaging in any form of money laundering, fraud, or other financial crime through the 9apps platform.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Accessing the platform from a jurisdiction where online gambling is prohibited by applicable law.
• Allowing or facilitating access to your account by any third party, including minors.
• Engaging in abusive, threatening, or harassing behavior toward 9apps staff or other players.
• Attempting to circumvent any security, verification, or responsible gaming measure implemented by 9apps.

All content on the 9apps platform — including but not limited to the 9apps name, logo, trademarks, game graphics, software, text, images, audio, video, and the overall design and layout of the platform — is the exclusive property of 9apps or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the 9apps platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the 9apps platform without prior written consent.
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the platform or its software.
• Use any 9apps trademark, logo, or brand element in any manner that could cause confusion or imply endorsement without prior written authorization.
• Scrape, crawl, or otherwise extract data from the platform using automated means.

Any unauthorized use of 9apps intellectual property may result in legal action. If you believe that any content on the 9apps platform infringes your intellectual property rights, please contact us using the details provided in Section 14.

To the fullest extent permitted by applicable Philippine law, 9apps, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the 9apps platform, including but not limited to:

• Loss of funds resulting from gambling activity on the platform.
• Interruption, suspension, or termination of the platform or any game.
• Technical errors, system failures, or connectivity issues beyond 9apps's reasonable control.
• Unauthorized access to your account resulting from your failure to maintain account security.
• Decisions made by you in reliance on information provided on the platform.

The 9apps platform is provided on an "as is" and "as available" basis. While 9apps makes reasonable efforts to ensure the platform is available and functioning correctly at all times, we do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

9apps reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete identity verification (KYC) within a reasonable timeframe.
• Suspected fraud, money laundering, or other criminal activity.
• Suspected bonus abuse or exploitation of promotional offers.
• Receipt of a self-exclusion request from the account holder.
• Regulatory requirement or instruction from a competent authority.
• Account inactivity for a period exceeding twelve (12) consecutive months.

Upon account closure, any real-money balance remaining in your account (after deduction of any applicable bonus funds subject to forfeiture) will be returned to you via your registered payment method, subject to the completion of any outstanding verification requirements and provided no investigation is pending.

You may close your 9apps account at any time by contacting our customer support team. If you are closing your account for responsible gaming reasons, please inform our support team so that appropriate self-exclusion measures can be applied.

9apps collects, processes, and stores personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and our Privacy Policy. By using the 9apps platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.

9apps implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and 9apps cannot guarantee absolute data security.

You have the right to access, correct, and request deletion of your personal data held by 9apps, subject to applicable legal and regulatory retention requirements. To exercise these rights, please contact our Data Protection Officer using the contact details in Section 14.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the 9apps platform, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines.

9apps reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 9apps will notify registered players via email to their registered address and/or by displaying a prominent notice on the platform. The updated Terms will take effect on the date specified in the notice.

It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of the 9apps platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the platform and may close your account.

The date of the most recent revision to these Terms is displayed at the top of this page. We recommend bookmarking this page and checking it regularly.

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the 9apps support team using the following details:

For data privacy-related inquiries, please address your correspondence to our Data Protection Officer at the same email address, with the subject line "Data Privacy Inquiry."

These Terms & Conditions were last reviewed and updated on January 1, 2026. All previous versions of these Terms are superseded by this version.